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As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You are stuck with a piece of furniture once you purchase it.
I never received the call the night before or an email that was promised with confirmation and I still did not get the chair delivered when it was due. Now I have to wait another week, which is week 7, let's see if it even shows up. The wait for my furniture was absolutly terrible. And, then after having it for appx 6 months it began to come apart; leather recliner sofa and love seat.
Furniture Store Locations For Ashley Furniture HomeStore In Louisville
Home Decor, Rugs, and LightingComplete the look of a home with decor, rugs, and lighting. Ashley Furniture HomeStore provides accents like frames, sculptures, wall art, and throw pillows to put the finishing touch on your space. Indoor/outdoor, area, and accent rugs are also available, alongside table lamps, chandeliers, and vanity lights.
Product was in stock and has a quick delivery date.
Louisville Glass Experts
I called back on the 5th week which they seem to have problems with answering the phone, they gave me the number for the delivery department. I was told the chair was there at the store and that it was my fault that I should have scheduled a delivery date. I Tried to call back to the store again to confirm when will I get my chair and they told me that it was still in North Carolina. I call back again the next day I must have called about 6 times finally I got ahold of someone and they scheduled a delivery date the next following week. I just called the day of the delivery date to see if it was going to get delivered.
I was told by quite a few people not to go there and I wish I had listened. I ordered a piece of furniture on November 29th 2014 and the latest delivery date was for Dec. 31st. We were told once that it would be delivered on Dec. 22nd - never heard from them.
Local BBB
Sprucing up a child's bedroom is simple with Ashley rugs, bedding, lighting, and wall decals. Furnish Near Me brings all of the furniture stores together into one shopping experience for you. 3 delivery dates in 2 months & still don't have all my furniture. This wouldn't be any issue if they weren't lying everytime they scheduled delivery. I have 3 more bedrooms to furnish & will NOT be buying from Ashley.
To protect furniture from the elements, shoppers can choose between several cover options. KidsAshley Furniture HomeStore makes it easy to furnish rooms for kids, too. Customers can select beds, dressers, and nightstands fit for their little ones.
American Freight (Formerly FFO Home) - Furniture, Mattress, Appliance
You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company. Ms. Rayna D. I am so very sorry to hear about your bad experience. Ashley Furniture HomeStore takes feedback from customers very seriously and want to help.
Everything is geared their way as if the consumer doesn't count. Read everything on the paperwork before you sign or pay them anything. Please enable javascript to fully experience our website.
I tell all my family and friends to check out you guys before ever going any place else. Horrible products; no quality control, no customer service. I will never step foot in an Ashley Furniture Store again. Ashley is a furniture manufacturer and retailer. Ashley HomeStore licensee DSG annually sells, delivers, and services those purchasing home furnishings and major mattress brand names.
I tried calling to talk with the salesman we had and no one will answer the phone. The phone actually disconnected me after about 40 rings 4 different times. I have called their number 6 times so far and no one answers. This is horrible customer service and I will spread the word. I'm submitting as an anonymous writer because I am at work. Me and my husband bought a couch in November that was supposed to have a promotion attached to it.
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